I've exchanged 4 elite controllers from Best Buy in the past week and currently on my 5th one, all having an unresponsive A button and two that also include the Y button.
You must press it directly in the middle, and harder, than the other face buttons for it to register otherwise you hear the depress sound but no action.
Should I even bother exchanging anymore from Best Buy or is this a lost cause, or am I supposed to have flaws?
Edit: I'm downvoted because I'm experiencing issues that others aren't? That makes total sense.