Help! My headset won’t work with my new controller!

by Bassnectar_and_milk. Posted on Jul 01, 2020    0    5


So I got a new Turtle Beach headset and a new PowerA controller. The headset and mic work perfectly with the original xbox controller that came with the console, but with the new PowerA controller, the headset plays sound fine, but the mic only SORTA works. it’s very quiet and I have to have it about half an inch from my mouth for it to pick up ANY audio. And when it does pick up audio, it’s very very quiet and fuzzy-sounding. Anyone have any suggestions?


Comments

Nukedude234 1

Try to update the controller

  Bassnectar_and_milk 1

how do I do so?

Nukedude234 1

There’s lots of guides on yt, id tell you myself but I’m not home rn and don’t know off the top of my head

  Bassnectar_and_milk 1

it gives me the option to update my preexisting wireless controller, but if I try to click on “firmware version” with the powerA controller, it says firmware version 1.1.279.2 and won’t let me even highlight that selection to go there. my wireless one was just updated and it’s on 4.8.1923.0.

Nukedude234 1

That’s probably not the issue then, I’m not sure what it could be