Welcome to the /r/pcgaming tech support and basic questions thread! Having troubles with a game or piece of hardware? Have a basic question about a PC game, piece of hardware, or something else related to PC gaming? Post here and get help from fellow gamers. When asking for help, please give plenty of detail such as what OS you're using, what you've tried so far, and exact circumstances to replicate your issue. No one wants to play 20 questions with you for basic information.
Check out these resources before asking for help in case you can troubleshoot further:
Common troubleshooting steps:
- Restart the system
- Make sure all of your drivers are updated
- Make sure the game or software is updated to the most recent patch
- Re-seat any new hardware to ensure a proper connection
- If your peripherals are malfunctioning, swap ports and check that the specific USB port itself works.